Bad weather and business continuity
Many businesses are no doubt bemoaning the recent bad weather
and the damage it is causing to their profit margins. Transport and
infrastructure delays result in employees failing to make it to
work on time, if at all and costs and penalties are incurred for
late deliveries of good and services.
However, just because there is bad weather does not mean a
business has to suffer and there are various steps that can be
taken to minimise any damage.
Suppliers of goods and services should analyse their contracts
to identify those containing terms where time of delivery is of the
essence. If it appears that the term is going to be breached,
advance warning should be given to the other party whenever
possible, in the attempt to reach a compromise. It may be a good
time to renegotiate the terms of any long-term contracts to ensure
that they contain a comprehensive 'force majeur' clause, excluding
liability for delays caused by bad weather and other reasons beyond
control.
Businesses should also ensure that they have adequate continuity
plans in place providing for bad weather. For example, these can
include systems to make it possible for employees to work from home
if need be; ensuring that they have access to the necessary
technology and resources to do this, whilst ensuring that adequate
security mechanisms are in place. Flexibility is key and can make
all the difference between a happy and adaptable workforce or one
that is resentful and more likely to bring an employment claim. As
well as facilitating home working, employers could offer altered
shift patterns, to pay the costs of alternative transport to and
from work or allow employees to make up lost hours through unpaid
overtime at a later date. It is important to remember that any
changes to an employee's terms and conditions of employment must be
agreed to first by the employee.
Bad weather highlights the importance of technology for
businesses - the onset of winter can act an as urgent prompt to
invest in the necessary software, upgrades and hardware that will
help to minimise trading losses when normal office work is
disrupted.
Employers should also be mindful of health and safety
requirements and be careful not to encourage employees to take
dangerous risks when travelling to and from work. Employees should
not be unduly penalised for failing to make it into the office in
bad weather or for arriving late or having to leave early. Extra
precautions may also be necessary in the workplace, where slippery
conditions can increase the risk of accidents and injury.