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Beauty and the botch

Katy Link of leading Liverpool law firm EAD Solicitors has made it her business to tackle head on bad beauty treatment. A member of the Association of Personal Injury Lawyers (APIL), Katy offers her advice on making a claim if you've suffered because of botched beauty therapy

We all do it. We book an appointment at a beauty salon full of optimism. It's a treat to look forward to and we visualise ourselves afterwards, feeling and looking stunning. Unfortunately, if something goes wrong, the end result can

be the exact opposite. 'Legal compensation isn't just for major cosmetic surgery disasters,' says Katy. 'If you've ever ended up feeling disappointed, embarrassed, in pain or even disfigured after a hair or beauty appointment, help is at hand. EAD Solicitors has a team of sympathetic male and female experts ready to handle claims for treatments that have caused damage.' Typical beauty treatment cases tackled by EAD can involve any ordinary procedures. These include:

● Facial/eyebrow/body waxing.

● Eyebrow/eyelash/hair tinting.

● Eyelash/hair extensions.

● Tattoo/body piercing.

● Semi-permanent make-up.

● Hair treatments.

Injuries can be caused by human error or failure to follow good practice, such as not doing a patch test, overheating the wax, spilling the wax, or using products that differ from those used previously.

Was your treatment negligent?

As Katy points out, beauty treatment injuries resulting from negligence are no laughing matter: 'They can be unsightly and extremely unpleasant,' she says. 'Whether it's hair damage or skin conditions ranging from burns to scarring, inflammation, swelling, blistering, discolouration and even infection.' Katy advises: 'If you've ever suffered any of these adverse reactions or injuries following your visit to a salon, you may be entitled to compensation. Did you know that skin patch tests should be carried out in good time before any treatment is performed? Were you given a patch test? Were you asked about your allergies? Was your beauty therapist qualified? 'If you believe that you've been treated negligently, EAD can give you a free legal consultation, and we'll then advise whether you have a valid personal injury claim. If so, we can handle your case on a no-win, no-fee basis with the goal of getting you the compensation that you deserve.'

Tattoo traumas

They have never been more popular; having a tattoo tells a story about you and it's there for life - so what can you do legally if it goes wrong? Katy explains: 'With tattoos, timing is important - if you've had a tattoo done in the past three years and you believe that you have experienced problems, you should follow it up straight away - you might be able to make aclaim. A free consultation with EAD will help you to decide whether you can take it further.' Whatever your beauty treatment trauma, the advice is clear: if you're not sure whether you have a case, check with the experts. It won't cost you anything and you could gain more than your restored pride!

Compensation for Eyebrow Agony

When N went to a different salon from normal for an eyebrow wax and tint, the beautician failed to carry out any skin patch or allergy tests before the £11 treatment. The following morning her eyes were swollen and closed and her forehead felt swollen. Her upper eyelids were weeping a yellow discharge and she also had weeping pustules in her eyebrows. She bathed the areas in boiled water and saw her GP two days later.

The affected skin remained itchy, sore and scabbed for the next two weeks and N continued to suffer continuing problems with her eyebrows from that point onwards. Before approaching EAD Solicitors, N went back to the salon to complain and, although one member of staff confirmed that they had recently 'changed their products', the manager refused to do anything.

EAD Solicitors arranged for N to be examined by a consultant dermatologist, who diagnosed acute contact dermatitis caused by hair colorant. N had been having eyebrow wax and tints regularly - three or four times every year - and had only ever had one previous allergic reaction, when a friend had waxed her eyebrows. Then, overheating the wax had resulted in just one eyebrow area reacting. However, the salon refused to settle because of this, so EAD began court proceedings.

Happily, EAD was able to settle the claim before the hearing took place and N received more than £2,700 in compensation.

For More Information:

If you would like legal advice, contact: Katy Link (0151 291 2536) or Linda Schwartz (0151 291 2535) at EAD Solicitors LLP, Prospect House, Columbus Quay, Liverpool L3 4DB. Call 0151 735 1000 or Follow the company on Facebook and Twitter.