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Sisters awarded compensation over bed bugs

Sisters Melanie Carmen and Joy McDonagh have been awarded more than £1,600 in compensation after being attacked by bed bugs at a top London hotel.

The pair checked into the Airways Hotel in Pimlico earlier this year hoping to grab a full, comfortably night's sleep. However, when they awoke the next morning they were covered in sores.

Mrs Carmen found no less than 86 bites on her body, while Mrs McDonagh counted close to 30 bites, allegedly by creatures living in the hotel bed linen and mattresses. The sisters were subsequently sent to Queen Mary's Hospital in Bexley for immediate treatment to tackle swelling and nausea.

"The bites were extremely painful. We were left suffering from deep aches, itching, and other flu-like symptoms and it took months for the bites to disappear," explained Mrs Carmen, from Deal in Kent.

According to previous guests at the Airways Hotel, whose reviews were posted on popular travel website TripAdvisor, the hotel had suffered from similar issues before.

If you've been let down by the quality of service at your hotel, or fallen ill as a result of hygiene deficiencies, contact our personal injury experts today and we'll make sure such negligence does not go uncompensated.


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