How do I know if PPI was mis-sold to me?

There are many reasons why a policy can be deemed mis-sold. However it is mainly due to the policy being sold to a customer when they don’t want it, need it or even qualify for the cover. Below is a list of examples of how PPI could have been mis-sold to you.

  • If the policy was added to your finance agreement without your knowledge or consent.
  • If you were told the policy was a condition of the finance agreement or that by taking PPI you would increase the chance of the credit being approved.
  • If the policy was sold to you when you were either unemployed, self-employed, retired, part time or on a temporary contract of employment.
  • If you had any pre-existing medical conditions and it was not explained that you would not be covered if you had to claim due to time off work because of the existing condition.
  • If at the point of sale the sales advisor did not ask whether or not you had sufficient sick pay cover from your employer or if you had any similar insurance policies in place.
  • If the price of the policy was not explained properly
  • If it was not explained to you that the policy did not cover you throughout the entire term of the loan. For example if you took out a loan which was scheduled to be paid back over a period of 20 years however the insurance only covered you for the first 5 years.

If you believe any of the above applies to you then you could have a potential claim for mis-sold Payment Protection Insurance. If your still not sure if you have a case for mis-sold PPI or even if you have been told you don’t have a case call us today on, 0151 735 1000.



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